Finance, Core Tenant Services, Reporting
Owner: Karan
•Regression Suite for Delinquency & Other Key Automations
•Refund/Void Receipt
•ACH Reversal Reason Displayed in Tenant History
•Job Manager Reporting
•Health Check Query Suite
•Move-Out Hardening← Dec'25
•Decommissioning Offboarded Companies← Dec'25
•ACH Reversal Reason Displayed in Tenant History
•TractIQ Competitor Rate Comparison
•TDW Automated QA Testing
•Noke KeyShare
•Status Page in Hummingbird
•Apple Pay on Mariposa
•BSB Number and Account Number on Invoices
•Protection Policy Number (MVP)
•Move In and Move Out on Same Day is Full Refund
•MVP Essential Items← March
•KSS Editable Move In Date
•Google Pay on Mariposa← Mar'26
•PO Number for Business Tenants (MVP)← Mar'26
•Apple Pay and Google Pay on My Account
•Benchmarking Phase 1← Apr'26
•KSS Post MVP Pre Go Live← May'26
•TractIQ Competitor Analysis Metrics
•Unified Payments & Refunds Reconciliation Report← May'26
•Auction Management + Bulk Auctions← May'26
•Hummingbird AI Help Assistant
•Credit Card Fee
•Dual Entry Integration
•Delinquency Reset / Reverse Capability
•Kure It Roundup← June'26
•SBOA INSURANCE Integration← June'26
•Move-Out Notifications Auto-Send← June'26
•Delinquency Automation Shifted to Corporate-Level Controls← June'26
•TractIQ Market Launch
•Paylink 3.0 (New UI and Apple Pay/Google Pay)
•Charity Auctions
•Auction and Merchandise Payment Links
•Benchmarking Phase 2
•iFrame-based Credit Card Entry
•Major refactor of Admin Tool
•Xero Integration for Accounting Australia
•Hummingbird AI Assistant General Release
•Auction Reversal
•Global Search Updates
•TDW & Native Reporting to URS
•Decommision old TDW
•Tenant Payments Webhook Reconciliation← Jun'26
•Xero Accounting Integration
•Customize Payment Options
•Merchandise Discounts
•Coverage Auto-enrollment
•Investor Reports Module
•Hummingbird AI Reporting Assistant
•AI Outbound Call for Collections (dependency for AI Alita Voice)← Jul'26
•Audits/Activity Tracker - Add Missing Actions & Changes
•Bulk Generation of Invoices
•New Payment Processor USA
•Bulk Tools Phase 1
•Tenant Timeline & Action History
•Wallet Payments - Venmo, Zelle etc.
•Data Semantic Layer
•Operational Automation (dependency for AI Alita Voice)
•Autopay w/ Apple Pay/Google Pay← Jun'26
•Simplify Move Out
•Payment Transfers Between Spaces
•Reverse Move-Out Window Extension
•Billing Micro-service
•New Payment Processor Canada
•Interactive Dashboards in Hummingbird
Operator Platforms & Tools
Owner: Justin
•Charm AI Agent (prototype)
•Key Shares on Move In Process
•KSS: LxW Tokens
•Charm Call Forwarding
•Gate Sync Tool
•Mobile experience - task center support
•Task center improvements (keep task center open and remember filters)
•Automatically save attachments to Tenant Documents
•Charm support tools
•Apple Pay on Mariposa Move-In
•"Clean and Prepare" task added to Mobile Manager
•Gate Activity Log (PDK Gates)
•Text to Open Gates (PDK) (beta)
•Permission Definitions and User/Role Usability Improvements
•Alita Chatbotbot (beta)
•KSS Post MVP Pre Go Live
•Take Charm Call on Phone - outbound call support
•Alita Chatbot (release)← May'26
•Task Completion Media in Task Center and Mobile Manager
•New Zealand SMS (WebSMS Integration and SMS Feature Flag)
•Alita AI Voice Agent - Charm and Non Charm← June
•Task Verification/Signoff
•Gate Access Management for Staff
•ICT Gates integration (All Secure NZ)
•Gate Access Management for Vendors
•AI Outbound Calls (Collection and Lead Follow Up)
•Maintenance Project Capital Tracking
•Property Walkthrough in Mobile Manager
•Maintenance/Operations Tickets
•Twilio Error Handling and UNSUBSCRIBE handling
•Alita SMS and Email response
•Templatize (Cleanup) Remaining Emails
Consumer & Revenue Management Platforms
Owner: Sneha
•Duda: POC
•2 Step Move In Flow
•KSS MVP Essential Items
•AI Chatbot (Alita) to Lance Property
•Apple Pay on Mariposa Move-In
•Clickable Hyperlinks in Hummingbird (moved from March)
•Noke Key Share for Mariposa and Move In
•Golocal Integration
•Change Space Types through Admin Portal
•ID Verification Sustenance (Legacy)
•Standardize Times for UTC for Reservations and Rentals
•Mariposa Localization
•QR Code Move In
•Offline Spaces Permissions and Report
•Override Advanced Purchase Window Settings
•Apple Pay and Google Pay on My Account APIs
•Google Pay on Mariposa Move-In
•Admin Fee for homepage
•Marketing Automation (Pause and Play and Timeline)← May
•Marketing Automation Go Live
•Rent Change Report and API for StoragePRO and AI Lean
•Lead Improvements for KSS
•Credit Card Fee for Mariposa
•Call Rail API Integration
•Offline Spaces for To Clean
•KSS Post MVP Pre Go Live← May
•Duda First Store (Beta) < July
•Cookie Consent (-> March to align w/ Duda)
•Promotions on Prorize and Veritec ( < Aug)
•Leads Re-Architecture
•Mariposa Widgets for StoragePug and other websites (Beta)
•AI Outbound Calls (Lead Follow Up)
•Move In flow Rearchitecture
•Autopay Apple Pay and Google Pay ( <
•Remove Promotions Functionality and Promotions unification
•Space Management Sustenance
•Rent Raise ML Model
•ID verification on Hummingbird (>June)
•Amenity based Value Pricing
•Sparefoot AI Agent
•Fall Back Delivery Method
•BoxShop on Mariposa (dependency with Services lane)
•Supplyside Integration (dependency with Services lane)
•Website View on Hummingbird
•Onboarding Software Under Source Code Control
•Validation Tool Operating in Cloud
•Unify Onboard & Validation Tools
•Require Trial Run Data Carve for All Onboards
•Mapping Tool for Data Carve
•Scraper Retirement
•Offboarding tool
•Expand Hero Format to add new Column
•Intelligent Web Migrator Tool
•Doctor Application - Checks if all configurations are in place or not
•Automate Token Migration
•HB to HB Migration Automation (Delivered earlier - targeted for May)
•10 Parallel Data Migrations Supported
•Default Configurations← June 26
•Cloning of Configs from One Property to Another← July
•Move all the tools from Vue to React
•Update onboarding tools for GTM
•Activity Tracking for Launchpad tools
•S3 buckets for File storage
•Web Portal for file Handling POC *Lanuchpad - One Onboarding tool - launchpad.tenantinc.com
•Formalize & enhance Document Upload process
•Web Portal for Spreadsheet onboarding. Live editable web portal which allows customer to edit their onboarding file
Nectar: Integration Platform
Owner: Gandhar
•Swagger Upgrade
•Redocly Upgrade
•Integration Process Revamp
•Integration Tracking and Monitoring Dashboard
•Enable Area PM about Integration Process
•API Exposure to Copilot and Other AI Coding Platforms/LLMs
•Segregation of Internal and External API Documentation
•Phase 1: API Documentation and Guides: Review and Publishing to Production
•Phase 1: Rebranding to Nectar*
•Noke - Keyshare
•Swagger Sync Agent : Automated API Documentation (>June)
•Revamping Integration portal on HB
•API Monitoring & Analytics : Usage and Partner Activity Reporting
•Tenant API Gateway Phased deployment * Nectar MCP Server
•Nectar Portal: Rebuild Website in React — Landing Page Redesign, Brand Alignment & Public API Docs
•Nectar Portal - Admin Control Revamp
•Ratelimit API usage architecture Implementation
Architecture & Eng
Owner: Vijesh
•POC Botguage - Test Automation - AI driven testing automation and maintenance
•GitHub Deployment, Copilot - Switch Development teams from Gitlab to Github Enterrpise with AI enabled Copilot
•Auto tag / Release Versions
•Password/Secrets cleanup - Cleanup hardcoded, exposed credentials from Code repositories
•Alchemy for Code commits - Automate DB changes deployment
•Code review/Unit test powered by GitHub/CoPilot. - Improve Code quality, efficiency and Code coverage
•Sustainment Team (Irvine)
•Global Company ID (HB side Admin portal)
•Demo data reset - Sales env - One click Sales company reset data to last known working
•Implement Rovo Dev with Github workflows - AI enabled / assisted INC fix and deploy changes for testing
•Claude Code / Synapse AI implementation - Engineering Adoption
•Engineering Excellence - UAT release - Weekly Release adoption
•End to end trace-id tracking w/ New Relic AI capabilities
•Tenant API Gateway architecture - Duda Integration
•HB Node.js Update (Production deployment - Moved from May 2026)
•Engineering + Operational AI Governance Framework Setup
•OLTP Comms Blob Removal to Reduce DB size - POC
•Nectar Portal - Swagger Documentation - KSS Updates - Go live
•Admin Portal - SSO
•Engineering Execution Intelligence Platform
•Engineering + Operational AI Governance Framework Phase 1 Deployment
•Tenant API Gateway Phased deployment
•Engineering + Operational AI Governance Framework Phase 2 Deployment
•OLTP Comms Blob Removal to Reduce DB size - Production
•HB Vue2 to Vue3 Update (moved from April)
•Node half yearly Upgrade - Node 25 to Node 26 Stable version
•Communication App - Rearchitecture
•CMS App (Hummingbird + Mariposa 26)
Enterprise Delivery: Operations, Infra, DevOps, QA, IT, Compliance & Security
Owner: Jeremy
•Enterprise Cost Consumption Reporting (CFO)
•AI-driven CI/CD - Github/CoPilot
•DevOps + Tools new hires (scale)
•Migrate HR -> IT (security)
•Migrate Monday.com->HubSpot ($23K), Keeper disc ($4k), AWS credit ($50K), AWS disc ($232K), AWS RI ($120K), EKS services ($24K)
•Release Governenace board (weekly rel/hotfix process, branch/merge arch, JIRA, GitHub)
•Compliance Governnance board (process, architecture, tooling)
•Strengthen security (Upguard, secrets, EOL systems (EKS, SOC2 req.), Keeper observability)
•Optimize costs plan ($1M+ savings)
•AI-driven QA/Test Cases (BotGauge POC/procurement)
•Centralized user-management - SSO/Okta
•SOC2 (compliance)
•IT on/offboarding process (ABM procurement, accounts)
•Platform - Noke, Apple release, AWS upgrade (EKS, RDS reconciliation)
•Enterprise Financials $1M plan (CFO cost savings, RDS $25K, $430K M'26/Duda proposal, Read.AI $38K, vendor mgmt, June renewals)
•AI-driven QA Automation (BotGauge, non-prod smoke/regression test suite)
•AI-driven accounting and reconciliation SOW (BergLabs)
•Platform modernization cost savings & security upgrades (AWS EKS, Upguard audit & "secrets" fix release)
•Product Releases UAT release (UAT tech debt true-up 8x size, TractIQ, Jackrabbit, Alita, Google/Apple pay, KSS)
•Business KPIs 1-pager (release velocity, cost per story, price per property, customer churn, uptime)
•Business Capabilities Showcase 2.0 (handoff to QA 5/25, 2 weeks of testing)
•Eng/Arch Onboarding/Migration Team POC (GitHub hooks, modern gates for Onboarding team)
•Security & Compliance SSO (12 of 15 apps, profile alignment & provisoning/deprovisioning)
•Enterprise Infrastructure Google->MSFT POC (risk discovery, Jan '26 readiness SOC 2)
•Corporate Intranet (feedback from all departments)
•IT support & Accounting invoicing/approvals (100 requests/week)
•Enterprise Financials $1M plan (CFO cost savings, Twilio, AWS)
•Product Line Cost Calculators (Hummingbird Basic (no Mariposa, no other add-ons), Charm, Alita Chat Bot, Alita Voice (incoming), Alita Voice (outgoing))
•AI-driven QA Automation non-prod edge + negative cvg. (BotGauge)
•Business Capabilities Canonical ID (APIs - Hubspot, Quickbooks, JIRA, Admin Tool)
•Marketing CMP decision point (Consent mgmt, Cookieless Arch & Google Analytics)
•Business Capabilities Showcase 2.0 (Live for Sales Demos/Tradeshows, automation for envs)
•SOC2 New Partnership Questionnaire (AU, SOC 2 mapping to control documents)
•Eng/Arch Onboarding/Migration Team POC (GitHub hooks, modern gates for all remaining teams)
•Platform modernization cost savings & security upgrades (secrets testing through Live)
•Security & Compliance SSO (AWS, PowerBI, Postmark, New Relic profile alignment & provisoning/deprovisioning) + Crowdstrike, OS patching, laptop endpoint mgmt
•Corporate Intranet (rollout all departments)
•IT support & Accounting invoicing/approvals (100 requests/week)
•459 Websites basic monitoring (are sites up & assets loadiing)
•Enterprise Infrastructure Google->MSFT decision point (Jan '26 readiness SOC 2)
•Engineering Support (API Gateway architecture review - Duda Integration)
•URS 1.0 (3 Hummingbird Reports for 2 Companies)
•Enterprise Financials $1M plan (CFO cost savings, Birdeye, New Relic, Twilio, AWS)
•AI & Automation full regr. cvg + sys tests + 20% edge cases, 1000 test cases (BotGauge)
•Platform Reporting URS 1.0 (modernization, Redshift, RLS Security, all companies, all reports)
•Product Line Cost Calculators (list TBD)
•AI-driven accounting and reconciliation SOW Execution (BergLabs)
•Security & Compliance SSO (Admin Tool)
•Planning and Delivery Agile Process Redesign
•Rollout Product & Tech Operating Model
•Severity and Prioritization Standardization
•Fix Version to Identify Planned Release Items
•Company-wide Release Communication
•Incident Reporting Workflow Redesign
•Rollout Unified Tech and Product Roadmap
•Integrate Global Customer ID to Jira to map INCs
•"Bold" Roadmap Items: Weekly Status Reports
•KSS MVP to Production
•Jira Custom Field Audit
•Global Customer ID Data Model and API Integrations w/ Hubspot
•Migrate to new Tenant Jira Instance
•Global Customer ID API Integrations w/ Quickbooks
•Archive old Jira tickets
•Publish Product Delivery Metrics Report← May
•Jira Roadmap Tracking
•Global Customer ID Customer Dashboard (Beta)